Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Nicole W
I don't think we could have came across a better salesman if we tried, Ewan was brilliant from start to finish and really honest, there was no pressure and he explained everything to me really well, was definitely worth the trip up...i'm absolutely in love with my golf!! Thanks again Ewan, it was a pleasure dealing with you
Sheraz A
I am really impressed with the level of quality, service and absolute dedication towards customer care Orwell Motors has offered me. I have not seen many traders more focused on customer satisfaction than making a sale and profits. Orwell Motors is a family run business and family extends with you being another member of the family, to be honest. The care offered and transparency in sharing information about the vehicle is exemplary. They did go an extra mile to make sure I was not only buying a car from them but was 100% satisfied, bravo!!! Next time I buy another car I won't be going anywhere else. Thank you!
Jack D
Fantastic service i received when i was purchasing my golf. Everyone there very helpful, would highly recommend them to anyone.
m a
After months of looking to change my car I came across this family run business via AA used car website. There was absolutely no pressure and they couldn't have been more helpful. Bought from them with complete confidence and as a single female they took very good care of me. Can't praise them enough.
Clive J
The whole buying experience was fantastic - from my initial conversation with this long established, family-run business which inspired confidence, to seeing the car prepared to such a high standard and exactly as described. All the paperwork and vehicle history was spot on and I was looked after in an exceptionally friendly and efficient way throughout. My 900 mile round trip was well worth the effort and the team at Orwell Motors made the whole process extremely enjoyable. I would recommend them to anyone without hesitation.
Brian K
Second purchase from Stan and the team. Excellent service as usual. professional, genuine people who are the best in the business. If your looking for a used car make this garage your first stop.
Craig N
Bought a Silver IX35 in September and was such an easy experience that I decided to write this review.All the staff were really friendly and dealt with Craig who was great to deal with.The process was really simple,good offer for my car,the car I purchased was a great price and all done quickly and with no pressure.Was much more of an enjoyable experience than dealing with large franchises.The love the card I bought and would definetely deal with them again
Robyn G
Couldn't be happier with Orwell Motors. A great service with open and honest communication. The owners spent time going over all the possible details and took you out on a great test drive. Fast and efficient service was able to take away an amazing car the same day as purchased. Would definatley keep them in mind for the future.
Gillian W
I couldn't be happier with my new car from Orwell Motors. It was the first time I had bought a car from Ewan and I was very impressed with his professionalism, advice and after care service. He made the entire process stress free and I got a great car at a great price - I will definitely use them again.
A pleasure to deal with. friendly and made the whole experience very easy. We are delighted with the car and look forward to our next purchase forum orwell motors.
John P
I have bought cars from Orwell Motors for 22 years. I would highly recommend anyone buying from Ewan, Stan and Craig, the buying experiance has made me return for many years and my family and friends now use Orwell Motors. Always a pleasure to return to a well run family business.
Jordan B
I was looking for a particular vehicle and Orwell Motors made it happen. After looking at their stock I was very tempted to purchase a number of their cars. However I just couldn't get every box to tick. Ewan then went that extra mile. He found me my beloved BMW 530 that I have always dreamt of owning. He baught it into stock and presented me with one of the best examples I have seen on the road. Showroom condition, under budget and all the extras. The service and duty of care at this garage was second to none and I would strongly recommend anyone who is looking for a car to pay them a visit. If they don't have what you want then they will bend over backwards to get it. No pushy salesmen. Just genuine honest people. I love my car but when the time comes for a change then Orwell Motors will be my first port of call.
Yvonne C
First Class! Customer service is second to none. Ewan and Craig made buying my car a great experience. They were very helpful and knowledgeable and nothing was too much trouble for them. I bought a car which was totally perfect for me. I love driving it and recently bought myself a personalised reg plate which the garage took care of for me today. They had the plates made and fitted for me in a short time. I would urge anyone to try Orwell Motors, Dunfermline, they really do take all the stress out of buying a car and they have great knowledge and experience. Yvonne Cook